Privacy and legal
Privacy and legal requests
Use this page to reach the right team for privacy and data rights requests, HIPAA inquiries, membership cancellations, and text message opt-outs. Please do not include clinical or medical details in any message.
Privacy and data rights requests
Ask for a copy of your personal information, request correction or deletion, or opt out of sharing for targeted advertising.
Acknowledged within 10 business days.
Email hello@embracebotanica.comHIPAA and protected health information
Embrace By Botanica LLC acts as a business associate and does not hold your medical record. Requests to access, amend, or restrict protected health information are routed to the treating professional entity, which is the covered entity for your care.
We forward your request to the covered entity and confirm the handoff by email. Do not include clinical details in your message.
Email hello@embracebotanica.comCancellation and refund requests
Cancel your membership at any time with no notice period, or ask about a damaged or incorrect shipment.
Cancellations stop future renewals. See the Cancellation and Refund Policy for details.
Email hello@embracebotanica.comText message opt-out
Reply STOP to any message to opt out immediately, or email us and we will remove your number.
Reply HELP to any message for assistance.
Email hello@embracebotanica.comPrefer a form?
You can also send any of these requests through our contact form. Choose the topic that matches your request and leave medical information out of the message.
Go to the contact formRelated policies
- Privacy Policy
- Consumer Health Data Privacy Policy
- Cancellation and Refund Policy
- Subscription and Auto-Renewal Terms
- SMS and Mobile Terms
This service is not for emergencies. If you believe you are experiencing a medical emergency, call 911 or go to the nearest emergency department.