Legal
SMS and Mobile Terms
We send two kinds of text messages, and you consent to them separately. Consent to program messages is never a condition of care or purchase.
The messages we send
Care messages — appointment and refill reminders, shipment updates, clinical follow-up, and replies to your questions.
Program messages — news and offers. Optional, and never a condition of care or purchase.
Message frequency varies. Message and data rates may apply.
Opting out and getting help
Reply STOP to opt out. One confirmation follows and no further messages. We also accept opt-outs by any reasonable method, including email.
Reply HELP, or contact us by email or phone.
Carriers are not liable for delayed or undelivered messages.
Eligibility
You must be 18 or older, a US resident, and the account holder for the number or have the account holder's permission.
How we handle your number
We do not share mobile numbers or SMS consent with third parties for marketing. We share them only with the vendors who deliver messages, and only for that purpose.
